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Lifetime Guarantee

Our Promise to Our Customers

Here at Sterling Forever, every piece you wear comes beautifully backed by our Lifetime Guarantee.

What does our Lifetime Guarantee cover?

Rest assured, if any jewelry piece breaks or changes color due to a chemical reaction, we'll happily replace it. Our goal is to make sure you always feel stylish, confident, and wonderfully taken care of with every single piece.

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Jewelry shop FAQ page featuring a model and photographer during a studio session

FAQ

PRODUCT

We recommend taking your jewelry off before swimming, showering, or heavy workouts. Water, chlorine, and sweat accelerate tarnishing and can shorten the life of plated pieces. Think of it like any quality jewelry — a little mindfulness goes a long way.
Sterling silver naturally oxidizes over time, but proper care keeps your pieces looking new. Avoid prolonged exposure to water, sweat, lotions, and perfume — and store pieces in a dry place when not wearing them.
With a little care, Sterling Forever jewelry holds up beautifully for years.
Yes. Because we use a sterling silver base, our jewelry is much more skin-friendly than brass or alloy-based fashion jewelry. Most people with metal sensitivities do well with sterling silver. If you have a known nickel allergy, sterling silver is typically your safest option outside of solid gold.

ORDERS

In-stock orders ship within 2 business days. Once shipped, Standard shipping typically arrives within 3–5 business days — so most orders are delivered within about a week of placing your order.
If you are unsatisfied in any way with your purchase, we will accept your return within 60 days of your purchase date.
For more information, visit our Returns & Exchanges page.
If any jewelry piece breaks or changes color due to a chemical reaction, we'll happily replace it — for life. Register your piece after purchase and you're covered.