Lifetime Guarantee
Our Promise to Our Customers
Here at Sterling Forever, every item comes backed by a Lifetime Guarantee. We replace or repair any damaged or broken jewelry free of charge.
Five simple steps to get your
package back to us!
Place the broken item in a shipping package.
Ship the broken item to the return address listed below.
We replace or repair your item.
After replacing or repairing your item, we ship it back free of charge!
Your item is returned and ready to be styled.
Return Address:
Sterling Forever
PO BOX 6578
Lutherville-Timonium, MD 21094
In your returning package, please include a note with the following information: your name, order number, phone number, email address, return shipping address, and requested action
(lifetime guarantee). Lifetime guarantee requests should be shipped via U.S. Postal Service (tracking is recommended).
Requests are processed within 10 business days of receiving the
package back to our facility. You will receive an email confirmation as soon as your request is completed!
